Bot-Based Check-In: Understanding Patterns in Emotional Health

It's no secret that emotional health is a critical component of employee well-being. The mood and morale of employees can have a huge impact on an organization's success, performance, productivity, and quality of the services it offers to customers. It also impacts the image and its relations with customers, suppliers, authorities, public institutions and society at large. 

A study concludes that 89% of workers at companies that support well-being initiatives are more likely to recommend their company as a good place to work. Another research shows that employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work. Many such numbers have led more employers to be increasingly interested in the emotional health of their employees. However, they often lack the time or resources to routinely check in on their employees' emotional status.

Enter Bot-Based Check-ins. At Amaha, we’ve created a way to address and achieve this via Bot-Based Check-in.

What is a Bot-Based Check-In?

A Bot-Based Check-in is a survey that is sent to employees regularly in order to track their emotional well-being.  The survey can be administered regularly, such as every quarter or every six months. By periodically measuring employee moods, employers are able to identify any hidden patterns in emotional health that may otherwise go unnoticed.

This data can be helpful in managing workplace culture, identifying at-risk employees, and preventing mental health problems from developing.

Benefits of regularly checking in with Employees’

When employers are actively involved in their employees' well-being, there are many benefits for the organisation as a whole. A report on the importance of employee recognition finds clear and regular feedback to be critical. The conclusion? 89% of HR leaders agree that ongoing peer feedback and check-ins are key for successful outcomes.

 Let’s look at how the bot-based check-in can benefit your organisation.

• Emotions are complex and can fluctuate. Employers can gain a deeper understanding of the emotions of their employees by identifying patterns in emotional health and understanding which emotions are most common among their employees.

• Understanding how emotions affect behaviour can help leaders manage them in the workplace, keeping negative emotions from impacting the employees' work environment.

• Employers can also deduce common problems and provide support accordingly.

How to Read the Bot-Based Check-in Data

With Amaha, you can access the moods logged in by your employees. Let’s see how can you use this data to foster employee well-being.

• The first step is to identify the patterns in the data. What emotions are most commonly reported by your employees? Are there any spikes or dips in mood that seem to occur at certain times of the year?

• Once you've identified the patterns, you can start to think about why they might be happening. Are there any events or changes in the workplace that could be causing stress or anxiety for your employees? Are they struggling with work-life balance?

• By understanding the patterns in your data, you can begin to address the underlying causes of emotional health problems in your workplace. 

• You can also read through the tips and resources provided on the dashboard to know more about the underlying causes of each mood.

In conclusion, employees' well-being is rapidly becoming an essential aspect of business strategy; this trend is only set to become more prominent in the forthcoming years. Leaders will invest the same passion and energy into their staff engagement and wellness projects as they do into their main products and services. By regularly conducting mood check-ins, employers can create targeted interventions and support programs, which can have a positive impact on employee well-being and productivity.